Shipping policy

Paste this into Shipping policy. It is aligned with the shipping setup we already verified for Amber Buddy and keeps the UK fulfilment origin transparent.

Shipping Policy

Amber Buddy orders are dispatched from our UK fulfilment office.

Shipping methods, delivery times and prices vary by destination and are shown at checkout before you complete your order.

Australia

Standard Shipping

Free on orders over the applicable free-shipping threshold shown at checkout
Estimated delivery time: as shown at checkout

Additional faster delivery options may be available depending on destination.

New Zealand

Standard Shipping

Free on orders over NZ$125
Estimated delivery time: as shown at checkout

Additional faster delivery options may be available depending on destination.

United States

Standard Shipping

US$12
Free on orders over US$70
Estimated delivery: 7–11 business days

Priority Shipping

US$20
Estimated delivery: 3–8 business days

Express Shipping

US$25
Estimated delivery: 1–3 business days

Canada

Standard Shipping

CA$12
Free on orders over CA$100
Estimated delivery: 7–11 business days

Express Shipping

CA$30
Estimated delivery: 2–4 business days

United Kingdom, Europe and Other International Destinations

Available shipping methods, prices, free-shipping thresholds and estimated delivery times are calculated according to your destination and displayed at checkout.

Processing and Dispatch

Orders are prepared and dispatched from our UK fulfilment office.

Once your order has shipped, you will receive a shipping confirmation email with tracking information where tracking is available.

Delivery estimates are provided in good faith but may be affected by factors outside our control, including carrier delays, customs processing, weather and local delivery conditions.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes or other local charges depending on the destination and applicable local law.

Any charges not collected at checkout are the responsibility of the recipient unless otherwise required by law.

Delivery Address

Please make sure your delivery address is complete and accurate before submitting your order.

If you notice an address error after placing your order, contact us as soon as possible at hello@amberbuddy.com.au. We cannot guarantee that an address can be changed after an order has entered fulfilment.